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  Beginner's Corner (147 Topics)
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  Feature Requests (105 Topics)
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  Bookerville Releases (28 Topics)

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Featured Topic:

Bookerville's New Maintenance App
by John Amato

Richer, more automated Work Orders await you!



You've had the ability to create, manage, and report on Work Orders for a while now. But Bookerville has now produced a Maintenance Mobile App that your maintenance personnel can use to navigate to the property, see any photos of the issue(s) submitted for that work order, provide estimates, final amounts, and report as completed.

Setting Up Maintenance Users



Step one is setting up one or more sub-users and assigning them "Maintenance" permission for one or more properties. This is done in your Dashboard >> Account Settings tab, look for the "Members With Permissions" box. Once you do this, that user will then have access to the new Maintenance Mobile App.

Creating & Assigning Work Orders



Once you (or your housekeepers/inspectors) have created a work order, you'll need to set the status to Approved, and set a scheduled date for it. We have also improved this: the pop-up date-picker calendar shows you booked dates so that you can more easily choose a scheduled date in between bookings when needed. You also must assign the work order to the maintenance user. Once that's done, they will then see the work order appear in their prioritized list in their Maintenance App.

Completing Work Orders



Your maintenance personnel can then mark work orders as completed, and your dashboard is updated to reflect the latest statuses. They can also create new work orders as they see needs for things while they are in the field, and these can then be reviewed and approved by you before they can commence work and mark as completed.

Give Us Your Feedback



As always, Bookerville thrives on feedback from actual active users. If you're using this new feature, please don't be shy about your ideas to improve it.

 

Recent Discussions:

ICal sync with glampinghub.com
Bookerville does not currently have an iCal reader developed for glampinghub.com.

We could develop one, but it would take some investment and some time. If enough interest is raised, we would consider it...
- Dec 26, 2021 in Feature Requests by John Amato
ICal sync with glampinghub.com
I would like to be able to have an iCal sync with glampinghub.com.
- Dec 26, 2021 in Feature Requests by Hickory Cabins
Usage of Rate Tables to manage nightly rates
One thing that I am worried about managing on Bookerville are setting up the nightly rates and then STRATEGICALLY being able to raise or lower the rates and have visibility into it over time.  I know Bookerville has a tool to update the rates for a range of time, but the business reason for changing the rates is lost...the rates are simply applied to each night.

Would it be possible to create a Nightly Rates Table and update that instead of having to update actual nightly rates? It would be so easy to implement this layer to Bookerville, and would allow me to manage rates in a strategic way. Bookerville currently does the reverse and creates a report that gives similar info once rates are set, but there is no label indicating why rates are higher or lower in any given range. For national holidays (Xmas, July 4th) this is easy to remember but there are plenty of local festivals and events (for me it is international surfing competitions happening near me) where I could simply insert a line, give it a description and enter the new rates for that range, and then there is a record of the rates I used for the future.  Also, if I start panicking about rates being too high or low, it is easier to change a table and less prone to making a mistake and miss or override rates I didn't mean to.

Just a suggestion, I am going to keep a table of rates I want to charge for various holidays manually for now anyway...
- Dec 13, 2021 in Feature Requests by Scott Najima

 

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